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Tuesday, March 19 • 4:00pm - 5:00pm
Track 1: Reducing Error Rates in Medicaid Eligibility

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Modernizing your Medicaid system can present many challenges and can often impact the very citizens you are trying to help, such as when errors occur in determining eligibility for Medicaid. Although MAGI Medicaid was implemented for Arkansas in 2013, the non-MAGI Medicaid continued to reside on the mainframe-based legacy system with both systems providing independent feeds to MMIS.  This resulted in an unacceptably high percentage of eligibility errors.
This session will discuss how a single streaming process was designed and developed by eSystems for Arkansas DHS, where the MAGI-Medicaid system intercepted the legacy Non-MAGI segments, verified, cleansed and compiled them along with the MAGI segments into a single stream, and then sent them to MMIS. This project has been a huge success and has reduced error rates from an average of 10% to 1-2%.

avatar for Vivek Sawhney

Vivek Sawhney

eSystems Inc
Vivek Sawhney is an accomplished Project / Program and Relationship Manager, with over 25 years of broad based experience in sales and delivery of Information Technology (IT) Services. He has more than 13 years of experience in managing Integrated Eligibility (IE) and Health & Human... Read More →

avatar for Jeff Dean

Jeff Dean

CIO, Arkansas Department of Human Services
Jeff Dean is the Chief Information Officer (CIO) of the Arkansas Department of Human Services (DHS). He is also on the Governor’s Technology Oversight Council, 2016 Southern Region Vice President for the National Association of State Technology Directors (NASTD), Arkansas’s ISM... Read More →

Tuesday March 19, 2019 4:00pm - 5:00pm PDT
Key Ballroom 11 (2nd Floor)