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Wednesday, March 20 • 10:00am - 11:00am
Track 2: INDUSTRY SESSION - Raising the Bar in Managing Managed Care

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As Medicaid Programs continue to look for ways to improve health outcomes and reduce cost, how a State drives optimum value out of their managed care partners is a critical element in this equation. Accenture thought leaders will discuss innovative approaches in program design, management, operations, and analytics that will drive improvement in the managed care model.  We will discuss how to improve the provider and member experience, how to measure and manage for outcomes, how to design the program to leverage strengths and mitigate weaknesses of partners, and how to operate in a way that maintains the State’s insight into performance.

avatar for Chris Mirro

Chris Mirro

Managing Director - Public Sector Health Platform Lead, Accenture
Chris leads Accenture’s Public Sector health work in North America. Chris joined Accenture in 2010, bringing two decades of state health experience, having previously held leadership roles in sales, business development, solutions, product development and delivery for state and... Read More →

avatar for Phil Poley

Phil Poley

Managing Director – Public Sector Health Industry Lead, Accenture
Phil is the Industry Lead for Accenture’s Public Sector Health practice, focusing on ensuring that our practitioners remain at the forefront of industry trends, bringing the capabilities and talent our clients need to meet their mission goals.  He served in Massachusetts state... Read More →
avatar for Kristin Thorn

Kristin Thorn

Managing Director – Public Health Consulting Lead, Accenture
Kristin is a leader in Accenture’s Health and Public Sector practice. She partners with organizations to drive innovation and leverage technology to improve core business operations and strengthen administration of Medicaid Managed Care programs. She also works with organizations... Read More →
avatar for Joseph Fiorentino

Joseph Fiorentino

Managing Director – Public Sector Analytics Lead
Joseph leads Accenture’s Analytics practice for state and local government. Joseph has worked with social services, social security and healthcare organizations for almost 20 years, helping clients succeed with service delivery transformation and take advantage of advanced client-centered... Read More →

Wednesday March 20, 2019 10:00am - 11:00am PDT
Key Ballroom 11 (2nd Floor)