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Wednesday, March 20 • 1:30pm - 2:30pm
Track 1: Operations Management: Determining the Health of Your Enterprise

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The movement to an outcomes-based approach to the evaluation of Medicaid Enterprise Systems changes the question we ask from, "Is the technology operating as designed?" to "Is the technology supporting the achievement of the goals and objectives of the Medicaid program?" This shift in focus necessitates that Medicaid policy and program implementation are closely coordinated with the technology that supports the Program. In this panel, we will continue the conversation that started in the Tuesday Session: Outcomes, outcomes, outcomes! How states are helping CMS get there . While that session focuses on the experiments that CMS is pursuing with States, this session takes a deeper look at the relationship between technology and program at the State level and how aspects of that relationship will impact CMS's outcomes-based certification efforts.

avatar for Edward Dolly

Edward Dolly

Acting Director, Division of State Systems, CMCS/CMS
Edward Dolly is the Acting Director for the Division of State Systems within the Data and Systems Group at the Center for Medicare & Medicaid Services and has 33 years (and counting) of Information Technology experience. More than 20 of those years were specifically in support of... Read More →
avatar for Elena Nicolella

Elena Nicolella

Executive Director, New England States Consortium Systems Organization (NESCSO)
Elena Nicolella is the Executive Director of the New England States Consortium Systems Organization, a private, non-profit committed to supporting State Government Health and Human Service agencies. Elena previously worked for the State of Rhode Island’s Executive Office of Health... Read More →

Wednesday March 20, 2019 1:30pm - 2:30pm PDT
Key Ballroom 12 (2nd Floor)