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Wednesday, March 20 • 11:30am - 12:30pm
Track 1: Leverage and Reuse: Not Just About Technology

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On July 1 the State of Maine implemented a new Pharmacy Benefit Management Solution (PBMS) delivered by Change Healthcare. This implementation offers a case study in how effective project management supports successful project outcomes. Change Healthcare and the State of Maine’s PBMS Contract Manager will partner to discuss the role that strong project management processes played in the DDI.
At Change Healthcare we believe that the principle of “leverage and reuse” applies not only to IT solutions but also the processes used to deploy those solutions. The successful project management methodologies used on the Maine PBMS implementation are the result of significant investment in the Change Healthcare Project Management Office (PMO), helping ensure that efficient, effective, and most importantly reusable processes are implemented across the Change Healthcare project portfolio. In addition, the Change Healthcare PMO leverages lessons learned from past projects to drive continuous improvement in its PMO processes. We will discuss continuous improvement strategies such as:
  • assessing each activity as a process
  • measure process capabilities
  • identify links in activities
  • prioritize improvements
  • manage resources more effectively 
Implementation of consistent project management processes across the portfolio and strong engagement from the project teams in Maine and Wyoming, combined with a focus on continuous improvement, create an environment where clients benefit from the collective experience of project managers. This ensures tried and true methodologies are implemented on all our projects.
Join members of the Change Healthcare PMO team and the Maine Pharmacy Team to discuss their successful implementation, the PMO processes that supported the project, and the efforts of the Change Healthcare PMO to continuously improve its processes.

avatar for Chris Samuel

Chris Samuel

Sr. Project Manager, Change Healthcare
PMO Manager for Change Healthcare and 25+ year healthcare professional.   During this time, his responsibilities included managing project portfolios across multiple business areas within the Commercial, Medicaid, Medicare and Tricare lines of business. Prior industry experience... Read More →
avatar for Nina Bradley

Nina Bradley

Operational Account Coordinator, Change Healthcare
Process Improvement and Quality Lead, Nina Bradley holds a bachelor’s degree in Leadership & Management with a Masters in Healthcare Administration. Having completed Six Sigma Black Belt training Nina aims to demonstrate how partnering Lean Six Sigma with the Change Healthcare Pharmacy... Read More →
avatar for Cori Cooper

Cori Cooper

Pharmacy Program Manager, Wyoming Medicaid
Cori has been a pharmacist for over 16 years and is currently the Pharmacy Program Manager for Wyoming Medicaid, a position which she has held for nearly seven years.  She was an associate professor at the University of Wyoming School of Pharmacy where she oversaw fourth year Doctor... Read More →

Wednesday March 20, 2019 11:30am - 12:30pm PDT
Paca (3rd Floor)