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Wednesday, March 20 • 8:01am - 8:46am
States of Implementation Roundtable 12: Using Hospital Event Alerts to Bridge Disparate Providers and Reduce ED Utilization

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Oregon has seen significant success improving patient lives and reducing emergency department (ED) utilization through a statewide effort that promotes hospital event alerts for hospitals, health plans, primary care, behavioral health, dental, long-term services and supports, and others. EDIE/PreManage brings hospital event information, as well as provider care recommendations, to a patient’s own health care team and case managers for more informed care. The result has been a statewide reduction of 2% overall ED utilization with an 8% reduction amongst high utilizers, higher quality of patient care, and improved communication between providers resulting in strengthened coordinated care.
Oregon’s presentation will include how hospital event alerts has successfully been rolled out across the state, strategies for bringing communities together and growing adoption, and successes seen. The goal of the roundtable is to assist other states who are considering how to bring disparate providers and case managers (including health and human services organizations and state programs) to the table around a use case and implement a technology solution successfully. Oregon’s number of stakeholders and community engagement around this use case and technology platform is unique and has not been broadly shared.

avatar for Britteny Matero

Britteny Matero

HIE Programs Manager, Oregon Health Authority
Britteny Matero is the Health Information Exchange (HIE) Programs Manager for the Oregon Health Authority (OHA). Britteny leads OHA’s work to advance statewide health information technology and exchange through OHA’s public/private partnership, the HIT Commons. Britteny’s work... Read More →
avatar for Susan Kirchoff

Susan Kirchoff

RN, MBA, Oregon Health Leadership Council
Susan Kirchoff is a healthcare consultant with the Oregon Health Leadership Council, leading the EDIE/PreManage initiative in Oregon. She previously served as the Chief Operating Officer for Health Share of Oregon and has been actively involved in healthcare delivery system transformation... Read More →

Wednesday March 20, 2019 8:01am - 8:46am PDT
Key Ballroom 12 (2nd Floor)