Vail is the founder and chief executive officer of InTelegy Corporation, which has 22 years of experience, building, transforming and leading change in customer services and service delivery business process and technology. Since 2003, InTelegy has brought this expertise to 25 California County Health and Human Services agency’s working to improve the client experience, modernize County service delivery and integrate technology with large legacy systems to streamline workflow. InTelegy and Vail Duttos’ efforts have resulted in several awards and published articles:

• Business Journal Entrepreneur of The Year – Outstanding Entrepreneur of the Year - Service
• Top 100 Fastest Growing Company for the San Francisco Bay Area
• Women in Business – Top 100 Largest Women-owned Company Award
• American Telemarketing Association Award of Excellence
• Business Times Women in Leadership Award
• CSAC Challenge Award – on behalf of Fresno County; Improved Client Service

Ms. Dutto holds a Bachelor of Arts from the University of California, Berkeley.